Family contract parasitic worms in £3,700 five-star Caribbean nightmare

A family who contracted parasitic worms during a five-star Caribbean holiday have said their £3,700 trip was ruined by undercooked meat, insects in their salad and “deafening” drum and bass music by the pool. Sarah Sigston, 57, her husband Jeremy, 53, and their 25-year-old daughter Isabelle, all from Rayleigh, Essex, jetted off on May 4 for a two-week stay at an all-inclusive resort, the Viva Dominicus Palace by Wyndham, which they booked as a package through TUI. On arrival, the family said they found the hotel to be “very, very tired” with their room “looking nothing like the pictures online” and they soon found issues with “undercooked meat”, “insects in the salads” and “birds on the buffet trays”. The family said they were also subjected to “deafening” drum and bass music which played around the swimming pool “constantly” and contained “awful” swear words. They selected this resort in particular as it claimed online that those with coeliac disease, which Isabelle has, would be “safe” at their site – but she then became unwell after being served a burger which contained, gluten despite being assured by three different staff members it did not.
A family who contracted parasitic worms during a five-star Caribbean holiday have said their £3,700 trip was ruined by undercooked meat, insects in their salad and “deafening” drum and bass music by the pool. Sarah Sigston, 57, her husband Jeremy, 53, and their 25-year-old daughter Isabelle, all from Rayleigh, Essex, jetted off on May 4 for a two-week stay at an all-inclusive resort, the Viva Dominicus Palace by Wyndham, which they booked as a package through TUI. On arrival, the family said they found the hotel to be “very, very tired” with their room “looking nothing like the pictures online” and they soon found issues with “undercooked meat”, “insects in the salads” and “birds on the buffet trays”. The family said they were also subjected to “deafening” drum and bass music which played around the swimming pool “constantly” and contained “awful” swear words. They selected this resort in particular as it claimed online that those with coeliac disease, which Isabelle has, would be “safe” at their site – but she then became unwell after being served a burger which contained, gluten despite being assured by three different staff members it did not.
PURCHASE A LICENCE

Get personalised pricing by telling us when, where, and how you want to use this asset.

DETAILS

Restrictions:
Credit: Sarah Sigston
Editorial #:
2167694084
Collection:
PA Media
Date created:
21 August, 2024
Upload date:
Licence type:
Rights-ready
Release info:
Not released. More information
Clip length:
00:01:28:01
Location:
United Kingdom
Mastered to:
MPEG-4 8-bit H.264 HD 1920x1080 25p
Source:
PA Media
Object name:
tvt_pa-171431